Privacy Notice

Collection of your personal information: We do not collect personal information unless it is necessary for us to carry out our activities or functions and in providing assistance to our staff. You may provide us with personal information about yourselves or others each time you contact us. We may need to use this information to provide you with our services. We will only use and disclose your personal information for the primary purpose of our business which may include marketing and marketing material. The type of personal information that we collect is that which you tell us about yourself when you complete a form, application, survey or appraisal.

If you do not provide us with your personal information, some services may be unable to you. If you do elect to provide us with your personal information, we will protect it in accordance with the National Privacy Principals.

How we use your personal information: To deliver the services you have requested as an example, to provide you with relevant information concerning a property that you have enquired about, to process a tenancy application or to provide information regarding an appraisal or our services you have requested. We may forward to you periodic mailings and emails containing information on new services which we think you will find interesting. If at any stage you decide that you do not wish to receive such correspondence, please let us know by following the Opt-Out procedure detailed below and we will ensure that your name is removed from the relevant list.

Other than stated in this Statement, we do not sell or otherwise disclose your personal information to other non-related organisations without your prior consent.

Opt-Out / Amend Procedure: You can opt-out form receiving marketing or promotional material from us by email, mail or telephone by asking to be removed from the mailing list. Or also by checking the unsubscribe options on marketing emails.

Access to your personal information: You can access your personal information by contacting us by email, mail or telephone directly. If you wish us to amend or delete your personal information at any time, please let us know.

Security: We use all reasonable endeavours to keep your personal information secure, accurate and up to date.

Changes to this Statement: We reserve the right to amend or update this Statement so long as no change or amendment has a retrospective detrimental effect to your privacy rights.

Complaints: If you believe we have breached your privacy please contact us immediately via email, mail or telephone so we may help resolve the problem.

Contact Information: (mail) 36/1374 Gold Coast Highway, Palm Beach.4221.

Email: vicki@crystalwatersproperty.com.au

Phone: 0428 600529